Use of information and communication technology in logistics operations of storage: a case study of application in industry of toys

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Published: Jul 1, 2018
DOI: https://doi.org/10.14807/ijmp.v9i5.806
Keywords:
Storage ERP Integration Information Technology Technology

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Isis Mazur
Federal Institute of São Paulo (IFSP), Suzano
Felipe Rakauskas
Federal Institute of São Paulo (IFSP), Suzano
Aline Rosa
Federal Institute of São Paulo (IFSP), Suzano
صندلی اداری

Abstract

Currently supply chains are increasingly competitive, making companies seek constantly a differential in its products, process or services information and communication technology, when well used, it becomes a differential for the pursuit of excellence in organizations the present study aims to present the use of information and communication technology in logistics operations, specifically, in storage with the use of an ERP system integrated with mobile technology methodology this is an exploratory research, and takes the form of a case study in a toy manufacturing company. The research demonstrated that the ERP system integrated with mobile technology allowed the reduction of costs in the storage process, as well as the agility in the storage operations, with the optimization of the flow of activities, simplification and speed in the process of supplying materials, one of the recommendations of the research, it is suggested, the assessment of use of RFID in the logistics operations along with the ERP system and mobile technology.

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Article Details

Issue
Vol. 9 No. 5 (2018): Independent Journal of Management & Production (Special Edition)
Section
IFLOG

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Author Biography

Isis Mazur, Federal Institute of São Paulo (IFSP), Suzano

Possui pós graduação em Sistemas de Gestão Integrados pela Universidade Braz Cubas (2015) e Graduação em Tecnologia da Qualidade pela Universidade Braz Cubas (2012). Atualmente é coordenador da gestão da qualidade na empresa Brinquedos Bandeirante. Tem experiência na área de Administração, com ênfase em Gestão da Qualidade.
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