Satisfaction and Motivation: a study with servers from the traffic department of federal district
Article Sidebar
Main Article Content
صندلی اداریAbstract
The main objective of the present work is to empirically investigate the satisfaction and motivation at work of the employees of the Traffic Department of the Federal District (DETRAN - DF), whose analysis aims to identify how satisfied the employees are with the performance of their duties in the work environment. Furthermore, it was also analyzed how motivated the employees feel. For this, a quantitative descriptive research was used, and for data collection, the Reduced Work Satisfaction Scale (EST) was used, which was developed in Brazil, validated by Siqueira (2008) and a factorial tetra questionnaire, prepared by Ferreira et al. (2006). The survey was carried out between the months of August and September 2020. 123 civil servants in the study participated in the effective position of the total of 1,125. The results showed that although the dimension satisfaction with the head has reached the highest average, the servants feel indifferent, and the motivational factor that has the greatest influence on civil servants concerns the motivation for achievement and power. In relation to motivational factors, employees feel indifferent as to the motivation for performance, achievement and involvement, in addition, the factors in relation to the organization do not influence the motivation of the work. This research contributes as a proposal to improve the quality of life, so that the agency develops policies that enable satisfaction with wages and promotions, as well as motivation regarding the organization of work. The result of this research may contribute to an analysis of the feeling and perception of DETRAN - DF employees, and future decision making in organizational planning.
Downloads
Article Details
This work is licensed under a Creative Commons Attribution-NonCommercial-ShareAlike 4.0 International License.
1. Proposal of Policy for Free Access Periodics
Authors whom publish in this magazine should agree to the following terms:
a. Authors should keep the copyrights and grant to the magazine the right of the first publication, with the work simultaneously permitted under the Creative Commons Attribution-NonCommercial-ShareAlike 4.0 that allows the sharing of the work with recognition of the authorship of the work and initial publication in this magazine.
b. Authors should have authorization for assuming additional contracts separately, for non-exclusive distribution of the version of the work published in this magazine (e.g.: to publish in an institutional repository or as book chapter), with recognition of authorship and initial publication in this magazine.
c. Authors should have permission and should be stimulated to publish and to distribute its work online (e.g.: in institutional repositories or its personal page) to any point before or during the publishing process, since this can generate productive alterations, as well as increasing the impact and the citation of the published work (See The Effect of Free Access).
Proposal of Policy for Periodic that offer Postponed Free Access
Authors whom publish in this magazine should agree to the following terms:
a. Authors should keep the copyrights and grant to the magazine the right of the first publication, with the work simultaneously permitted under the Creative Commons Attribution-NonCommercial-ShareAlike 4.0 [SPECIFY TIME HERE] after the publication, allowing the sharing of the work with recognition of the authorship of the work and initial publication in this magazine.
b. Authors should have authorization for assuming additional contracts separately, for non-exclusive distribution of the version of the work published in this magazine (e.g.: to publish in institutional repository or as book chapter), with recognition of authorship and initial publication in this magazine.
c. Authors should have permission and should be stimulated to publish and to distribute its work online (e.g.: in institutional repositories or its personal page) to any point before or during the publishing process, since this can generate productive alterations, as well as increasing the impact and the citation of the published work (See The Effect of Free Access).
d. They allow some kind of open dissemination. Authors can disseminate their articles in open access, but with specific conditions imposed by the editor that are related to:
Version of the article that can be deposited in the repository:
Pre-print: before being reviewed by pairs.
Post-print: once reviewed by pairs, which can be:
The version of the author that has been accepted for publication.
The editor's version, that is, the article published in the magazine.
At which point the article can be made accessible in an open manner: before it is published in the magazine, immediately afterwards or if a period of seizure is required, which can range from six months to several years.
Where to leave open: on the author's personal web page, only departmental websites, the repository of the institution, the file of the research funding agency, among others.
References
Amabile, T. M. (1993). Motivational synergy: toward new conceptualizations of intrinsic and extrinsic motivation in the workplace. Human Resource Management Review, 3(3), 185-201.
Brasil (1967). Decreto n° 315 de 13 de Março de 1967. Brasília, DF. Disponível em: http://www.planalto.gov.br/ccivil_03/decreto-lei/1965-1988/del0315.htm. Acesso em: 30/01/2021.
Brunelli, M. G. M. (2008). Motivação no Serviço Público. Disponível em: <http://lproweb.procempa.com.br/pmpa/prefpoa/sma/usu_doc/maria_da_graca_mello_brunelli._tcc.pdf >. Acesso em: 17 abril 2021.
Chiavenato, I. (2004). Gestão de pessoas - 2. Ed. Rio de Janeiro: Campus.
Chiavenato, I. Introdução à Teoria Geral da Administração. 8. ed. Rio de Janeiro: Elsevier, 2011.
Costa, E. C., & Teixeira, T. L. (2018). Motivação no Funcionalismo Público: desafios e possibilidades. Interface Tecnológica, 311-322.
Faragher, E. B., Cass, M., & Cooper, C. L. (2005). The relationship between job satisfaction and health: a meta-analysis. Occupational and Environmental Medicine, 62(2), 105-112, 2005.
Gil, A. C. (2007). Gestão de pessoas: enfoque nos papéis profissionais. 1a ed. São Paulo:Atlas. ISBN 978-85-224-2952-3
Macedo, P. G. C. (2017). Satisfação e Motivação: um estudo com trabalhadores da Superintendência Financeira da VALEC / Paulo Giovanni Cabreira Macedo. – Brasília. 76 f.: il.
Bergamini, C. W. (2018). Motivação nas organizações: nem todos fazem as mesmas coisas pelas mesmas razões. - 7. ed. - São Paulo: Atlas.
Marras, J. P. (2000). Administração de recursos humanos. Do operacional ao estratégico. 8ª Ed. São Paulo: Futura.
Martinez, M. C., & Paraguay, A. I. B. B. (2003). Satisfação e saúde no trabalho – aspectos conceituais e metodológicos. Cadernos de Psicologia Social do Trabalho. 6, 59–78. DOI: 10.11606/issn.1981-0409.v6i0p59-78.
Maximiano, A. C. A. (2000). Introdução à administração. 5. Ed. São Paulo: Atlas.
Perry, J. L., Porter, L. W. (1982). Factors affecting the context for motivation in public organizations. The Academy of Management Review, 7(1), 89-98.
Silva, A., & Costa, S. P. B. (2018). Satisfação no trabalho com base na escala EST: o caso da faculdade de ciências de saúde do Tariri. Biblioteca digital de monografias. Disponível em: <https://monografias.ufrn.br/jspui/bitstream/123456789/6759/3/Satisfa%C3%A7%C3%A3o%20no%20trabalho_2018_Artigo.pdf>. Acesso em: 06 jan. 2021.
Silva, A., Silva, B., & Silva, M. (2018). A percepção motivacional dos servidores dos servidores de uma instituição federal. Revista de psicologia, 12(41), 206-218. DOI: 10.14295/idonline.v12i41.1205
Spector, P. E. (1997). Job satisfaction: application, assessment, causes, and consequences. Thousand Oaks: Sage.
Siqueira, M. M. M. Medidas do Comportamento Organizacional: Ferramentas de diagnóstico de gestão. Porto Alegre: Artmed, 2008. ISBN 9788536311210
Rego, A. Percepções de justiça: estudos de dimensionalização com professores do ensino superior. Psic.: Teor. e Pesq. (online). 17(2), 119-131, 2001. Disponível em: http://www.scielo.br/scielo.php?script=sci_arttext&pid=S0102-37722001000200004&lng=pt&nrm=iso. Acesso em: 28 nov. 2020
Robbins, S. P. (2006). Comportamento Organizacional. 11a ed. São Paulo: Pearson Prentice Hall. ISBN 978-85-7605-002-5
Taylor, F. W. (1995). Princípios de Administração Científica. 8a ed. São Paulo: Atlas. ISBN 85-224-0513-1
Traldi, M. T. F., & Demo, G. (2012). Comprometimento, bem-estar e satisfação dos professores de administração de uma universidade federal. Revista Eletrônica de Administração, Porto Alegre, 72(2), 290-316.
Ventorini, C. C., Ornelas Paes, C., & Marchiori, D. M. (2019). O Impacto da Participação e da Motivação na Satisfação com o Trabalho: Evidências do Setor Público. Pretexto, 20(3), 68-82.
Ybema, J. F.; Smulders, P. G. W.; Bongers, P. M. (2010). Antecedents and consequences of employee absenteeism: a longitudinal perspective on the role of job satisfaction and burnout. European Journal of Work and Organizational Psychology, 19(1), 102-124.