Institutionalization in service providing companies: analysis in recruitment and selection consultancies (R&S)

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Carla Milena Lordêlo Chaves
Maria Conceição Melo Silva Luft
Ronalty Rocha
صندلی اداری

Abstract

Research supported by institutional theory contributes to organizational studies because they insert variables such as shared values, search for legitimacy, and isomorphism in the analysis of relationships between organizations and between organizations and the environment. In this context, this article aims to analyze the stages of institutionalization in consulting companies providing services in the recruitment and selection of people (R&S). A qualitative-descriptive study was performed with six recruitment and selection consultancies located in Sergipe. The results demonstrated the administrative functioning of organizations about the stages of institutionalization, revealing an institutional scenario for these service providers, besides highlighting the main obstacles to the sedimentation of the companies analyzed.

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Author Biographies

Carla Milena Lordêlo Chaves, Sergipe School of Business and Administration

Master's in Administration from the Federal University of Sergipe (PROPADM/UFS). Professor at the Sergipe School of Business and Administration (FANESE).

Maria Conceição Melo Silva Luft, Federal University of Sergipe (UFS)

Doctorate’s in Administration from the Federal University of Pernambuco. Associate Professor in the Department of Administration (DAD/UFS), Professor in the Postgraduate Program in Administration (PROPADM/UFS) and in the Professional Master Program in Administration (PROFIAP/UFS) at the Federal University of Sergipe (UFS).

Ronalty Rocha, Universidade Federal de Sergipe (UFS)

Master's in Administration from the Federal University of Sergipe (PROPADM / UFS). Professor at the Administration Department at the Federal University of Sergipe (DAD / UFS).

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